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Event Details
This training is open and free to all new or active REGISTERED 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve 3CX Certified Pro status. This training will prepare attendees for the 3CX Academy certification exam.
Pre-requisites: Knowledge of Microsoft networking technology and concepts. Inhouse testing of 3CX PABX.
This training scheme will enable you to:
- Appreciate the painless deployment of the server on a standard Windows machine
- Understand how to set up both software and hardware SIP Phone extensions
- Understand how to set up PSTN gateways for the termination of telephone lines, analogue, ISDN, complete with DID
- Understand how to set up ITSPs (normal VoIP Providers, and SIP Trunk Providers)
- Learn about the architecture of 3CX Phone System for Windows
Additional Points of Interest
- A brand new topic session on how to sell 3CX Phone System
- Learn how to interact with 3CX support when troubleshooting issues
- Meet with 3CX team to discuss sales and marketing throughout the day
Training Agenda
- 08:30 - Welcome
- 09:00 - Chris Martin, Channel Manager at 3CX will be presenting the latest 3CX Phone System
- 10:30 - Coffee Break
- 11:00- Installing 3CX Phone System by 3CX Technical Support Manager. This will include:
- Supported platforms
- Recommendations for installations
- Setting up extensions
- Setting up a call
- Setting up a gateway
- Gateways and DDI
- Phone display configuration
- Remote extensions
- 13:00 - Lunch (Catering by Zest) - Click here for the Menu
- 14:00 - VoIP Providers by 3CX Technical Support Manager. This training session will include:
- Concepts
- Configurations
- Inbound and Outbound - Basic Concepts
- 15:30 - Coffee Break
- 15:45 - In-depth view of basic mechanisms, presented by 3CX Technical Support Manager, which will include:
- Troubleshooting - Common issues and hints
- Other features and capabilities
- How to request support
- Documentation and Blog resources
- 17:00 - Q&A and wrap-up
Enquiries: Contact person for enquiries, Mr. Ruben Galea, Mob: +356 99476088, email: rgalea@itt.net.mt . Space is limited, so please book as soon as possible.
Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to five days before the event at no charge by contacting the organiser or us.
Booking Reference: Upon your arrival to the 3CX training complex, please have your booking reference to hand.
Fees: There is no charge for attending the 3CX training events if you are a Registered 3CX Partner, member of the 3CX Partner Program. For late cancellations and non attendance, 3CX reserves the right to invoice the Partner the sum of EURO 50.00
When & Where
Hotel Juliani
St. George's Road
Spinola Bay
Saint Julian's
Malta
Wednesday, November 30, 2011 from 8:30 AM to 5:30 PM (GMT+0100)
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Hosted By
3CX
3CX is the developer of the 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX.
3CX is more manageable and can deliver substantial cost savings besides increasing productivity.
3CX Phone System has earned numerous awards:
-CRN Emerging Technology Vendor 2011
-Windows Server Certification
-WindowsNetworking.com Gold Award
-Windows IT Pro Magazine 2008
-Best Buy Award by Computer Shopper Magazine.
For more information visit
http://www.3cx.com
